NanDaYang, LongQuan town,LiShui city, ZheJiang, China.
At JKOO SWORD, we stand behind the quality of our swords and provide the following guarantee to our customers:
All swords are thoroughly inspected for quality before they are shipped.
For custom orders, we provide detailed photos to ensure that your sword is made exactly as you requested.If your sword is damaged during shipping, please send us pictures and we will replace any damaged components or the entire sword for free, including shipping costs.If there are any quality problems with your sword, such as a manufacturing error or damaged piece, we will replace any defective or erroneous components, including the entire sword, for free, and we will cover the shipping costs.We strive to respond to all inquiries within 48 hours.Honesty is our guiding principle, and it has helped us maintain our reputation for quality and service.
Quality and service are JKOO SWORD's life
Since launching our website in 2006, we have produced and exported over ten thousands hand-forged swords. We established a strong reputation for quality and service with countless retailers, martial arts practitioners and sword enthusiasts all over the world.
Recently we noticed an increasing number of sword enthusiasts ordering directly from the forge. We noticed some of our clients had high levels of sword metallurgy expertise and ideas, people with educations in the history, artistic style and informed views, we were there to listen. Our clients shared information, enabling our company to initiate new advanced techniques, create better, stronger and more beautiful blades, new designs for our furniture using established historic styles and our own interpretations.With these interactions revealing end-users needs, we established new products and in company rigorous quality control protocols.
The introduction of our direct online store to facilitate purchases and custom orders from our website, has helped our clients find what they need from huge selection of options at a reasonable price. On our site we display our large range of products, customisation options and pricing.
Our goal as the manufacturer is to offer clients optimum savings by dealing with us directly. Our reputation has been earnedby providing extremely high quality products, maintaining 99.9% customer satisfaction, responding to customers inquiries promptly and having the best price on the market. For retailers, we will continue providing your business with the quality support you have grown accustomed to.