1, All swords are quality inspected before it be shipped.
2, We will take detail photo for all of custom order sword to double confirm with you to make sure everything are correct as your request.
3, Please just send pictures to me if the sword damage unfortunately during shipping, we will handle it for you at first time. We offer free replacement sword components, up-to and including the replacement of the entire sword, and we pay the shipping costs.
4, Please contact us immediately if there are any quality problems with your sword, such as a manufacturing error, or a damaged piece. We offer free replacement for any defective or erroneous sword components, up-to and including the replacement of the entire sword, and we pay the shipping costs.
5,We always response your enquiry within 48hours if you have any questions about sword.
6, Honest is the first principle of SINOSWORD, quality and service support us keep moving.
Quality and service are JKOO SWORD's life
Sinosword forged swords since 2002，we have established a strong reputation for quality and service with countless retailers, martial arts practitioners, and sword enthusiasts all over the world.
During the past years, we custom made ten thousands swords for our customers. Along with the increase in business from dealing with more end-users, we now feel that the time is right to open a direct online store to save wait time.
We're going to keep updating our online store, we believe you will find your favorite sword from here.